We know how frustrating a call to technical support can be. No one enjoys the thought of calling a support line, only to get the runaround from some impersonal, time-sucking series of automated recordings. And speaking with a help desk professional who knows nothing about your business or your IT environment isn’t much better. By choosing Resource One for your IT needs, you get access to a help desk staff that thoroughly knows your business and your IT environment inside and out.
We take the time to get to know our clients so that we can provide the best service, support, and consulting possible. When undergoing a technology transition, our team is equipped to ensure a smooth IT project implementation. If you are looking to integrate new software into your workflow, upgrade hardware, switch servers, or have another IT project in mind, Resource One technologists are experienced and enthusiastic about consulting with you to make sure you get the most out of your IT projects.
With Resource One in charge of our IT matters, nothing seems to slip past them. They don’t just fix the problem, but are always seeking out items that can enhance the operation of our system. Throughout a difficult implementation of third-party practice management software, they have been proactive in seeking out the best solutions to our issues.
Gregory Harris, Esq